Turn more leads into booked
aesthetics patients.
AI that engages your inbound leads, educates them using your approved guidelines, and helps you produce consistent treatment content - without losing clinical control.
Live lead inbox
38 new this week
Priya R.
Web form
Marcus T.
Instagram DM
Aisha K.
SMS
Daniela S.
Chat
Lead concierge
Inbound - Instagram DM
"Hi! Do you treat acne scarring?"
4s
Avg response
22
Booked
Trusted by 200+ clinics across North America
The problem
Most aesthetics clinics lose revenue the moment a lead arrives.
Slow follow-up, uneven answers, and content that never ships - it adds up to booked consultations that quietly slip away.
Leads go cold before anyone replies
Inbound inquiries sit unanswered for hours - by the time staff respond, the lead has already booked elsewhere.
Staff give inconsistent information
Every team member answers treatment questions a little differently, leaving leads confused and expectations misaligned.
Content never gets made
Owners know they need educational content, but lack the time and expertise to produce it consistently.
No safe way to educate at scale
Automating patient education risks inaccurate or non-compliant recommendations that no one is reviewing.
How it works
Two systems that reinforce each other.
Better educational content sharpens the Lead Concierge's answers, and real lead conversations reveal the content your clinic still needs to create.
Engages and qualifies every inbound lead
An always-on assistant across web forms, chat, SMS, and social DMs. It responds instantly, asks structured qualifying questions, and books consultations - escalating anything outside your approved parameters.
Produces accurate treatment content at scale
Generate video structures, scripts, hooks, and captions about your treatments and equipment - while maintaining brand voice and clinical accuracy for both patient education and marketing.
Engage & qualify
The Lead Concierge responds in seconds and asks the right questions to understand intent.
Keep recommendations in bounds
Every answer stays inside your clinic-approved guidelines - anything uncertain escalates to staff.
Educate at scale
The Content Engine turns real conversations into the treatment content your leads still need.
The platform
Everything you need to acquire and educate - in one place.
A focused toolkit that turns inbound interest into educated, high-intent patients while you stay firmly in control of the clinical voice.
Instant multi-channel lead engagement
Respond to leads across web forms, chat, SMS, and social DMs within seconds - so no inquiry ever goes cold.
Structured qualification & education flows
Ask consistent qualifying questions and educate leads using only your clinic-approved information - every time.
Strict parameter controls & escalation
Keep every recommendation inside bounds you define. Anything outside them is flagged and handed to your team.
AI script & content generation for treatments
Generate video structures, scripts, hooks, and captions about your treatments and equipment - on-brand and clinically accurate.
Comment & DM reply assistance
Draft on-brand replies to comments and direct messages in seconds, keeping engagement consistent across every channel.
Performance dashboard for owners
See exactly what the AI is saying, how leads are progressing, and which content is driving bookings.
Lumina Health Lead Concierge
Online - responding in seconds
Every lead answered in seconds, every answer in bounds.
The Concierge engages inbound leads across every channel, asks the right qualifying questions, educates with your approved information, and books the consultation - escalating anything it isn't cleared to handle.
<5s
Average response time
24/7
Always available
100%
Within approved scope
Auto
Escalation to staff
On-brand treatment content in a fraction of the time.
Turn what your leads are actually asking about into accurate, engaging content. The Engine analyzes current aesthetics trends and generates video structures, scripts, hooks, and captions - keeping your brand voice and clinical accuracy intact.
Trend-aware ideas
Surface what aesthetics audiences are engaging with right now.
Scripts, hooks & captions
Draft full video structures and short-form copy in seconds.
Comment & DM replies
Respond consistently without rewriting every message by hand.
Content Studio
Topic: Microneedling basics
“Not sure if you're a candidate for microneedling? Here's how we decide.”
Intro: address the top fear. Body: 3 signs it's right for you. CTA: book a consult.
Real results, real expectations. Swipe to see a typical 6-week progression.
Why Lumina Health
Outcomes your clinic can feel.
Less manual work, more booked consultations, and the confidence that every lead is being educated the right way.
More qualified bookings
Every lead is engaged instantly and qualified before a consult hits your calendar.
Higher show rates
Leads arrive educated and with realistic expectations, so fewer no-shows slip through.
Hours of staff time saved
Routine answers, follow-ups, and rebooking happen without pulling staff away from patients.
Consistent patient education
Every lead hears the same accurate, approved information - regardless of who's on shift.
Reduced compliance risk
Recommendations stay inside clinic-controlled guidelines, with a full record to review.
Content that actually ships
Turn the topics your leads care about into on-brand scripts and posts in minutes.
AI that stays in bounds - because you set the bounds.
Safety and constraints come first. Owners get full visibility into what the AI is saying and how leads are progressing, with the power to adjust at any time.
Clinic-approved guidelines
The AI only educates using information you've reviewed and approved - never free-form clinical advice.
Full audit logs
See exactly what the Concierge told every lead, and which content was generated and published.
Human override, anytime
Review, adjust, and override anything - you stay the final voice on what your clinic says.
Compliance-minded design
Escalation rules keep risky questions out of automated answers and in the hands of your staff.
Educate your leads. Create your content. Keep clinical control.
See how Lumina Acquire turns inbound interest into educated, high-intent patients - without losing the clinical voice your clinic depends on.